Booking of instruments at Core Facility

To register for an account

1. Click here to login and register.
2. Complete & submit the registration form. If you are not a PI, you will need to enter your PI’s first and last name.
3. iLab will send you a welcome email with login credentials. You should receive the Welcome Email from iLab with these credentials, typically within one business day.

To Create a Service Request

Using your iLab credentials, you can place orders and schedule equipment time.

1. Navigate to the core page: https://eu.ilabsolutions.com/service_center/show_external/3672
2. In the upper right hand corner of the page, click Sign In.
3. Enter the credentials received in your welcome email from iLab.
4. Select the Request Services tab and click on the ‘Request Service’ button next to the service of interest.
5. You will be asked to complete a form before submitting the request to the core.
6. Your request will be pending review by the core. The core will review your request and either Agree to the work or they will ask for more information if needed.

To create an Equipment reservation

1. Navigate to the core page: https://eu.ilabsolutions.com/service_center/show_external/3672
2. In the upper right hand corner of the page, click Sign In.
3. Enter the credentials received in your welcome email from iLab.
4. Select the Schedule Equipment tab and click on the ‘View Schedule’ button next to the instrument of interest. Click and drag on the time frame you would like to schedule your reservation for. A window will pop up that will allow you to verify your reservations details and provide payment information before saving the reservation.

Additional help

More detailed instructions can be found by clicking on the “HELP” link in the upper right hand corner or by navigating to help.ilab.agilent.com. For any questions not addressed in the Helpsite, click on the “HELP” link in the upper right hand corner and submit a ticket or contact ilab-support@agilent.com