The aim of the project is to develop understanding of how learning is linked to performance measurement and quality improvement in health care with focus on the microsystem. Also the aim is to identify those factors and conditions that can contribute to a successful use of performance measurement and develop new forms of performance measurement application.
Research methods: qualitative interview-based
Participating organisations: Region Jönköping, Karolinska Institutet,
Type of Project and Time Plan: HELIX VINN Excellence Centre and internal funding.
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- Elg, M. and Kollberg, B., Conditions for Reporting Performance Measurement. (2012) Total Quality Management and Business Excellence, 23(2), pp 63-77
- Kollberg, B., & Elg, M. (2011). The Practice of the Balanced Scorecard in Health Care Services. International Journal of Productivity & Performance Management, 15(4), pp. 244-256.
- Mazzocato, P., Holden, R., Brommels, M., Aronsson,M., Bäckman, U., Elg, M., Thor, J.,(2012) How does lean work in emergency care? A case study of a lean-inspired intervention at the Astrid Lindgren Children’s Hospital, Stockholm, Sweden, BMC health services research, 12(28)