The combination of technological development, demands for sustainability and social change affect the development of ways of working and work life in society. Knowledge about how these mechanisms impact the management of daily operations in organisations is central to understand how organisations change and develop capabilities in order to accommodate new and emerging customer needs. Customer driven and sustainable change in organisations are, to a high degree, characterised by well-functioning processes for knowledge development and organisational learning which in turn places competencies and capabilities in focus, and how these are developed to facilitate organisational change.
Jason Martin
Associate professor
I am a management researcher and in my research and lecturing I particularly focus on management practices and how changing organisations, in a sustainable and successful way, manages both adaptation and development.
