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Jenny Pettersson

Doktor. I study how resilience is formed and maintained in medical incident command during major incidents.

The field of disaster medicine, with a particular focus on healthcare management and resilience, examines how individuals, teams, and organizations within healthcare systems can maintain functionality, make decisions, and adapt under complex, uncertain, and rapidly changing conditions. A central area of interest is how medical incident command systems operate in practice, particularly under high workload and in multi-agency collaboration.

The research also addresses how education, training, and exercises can be developed to strengthen resilience, learning, and preparedness in disaster medicine. The overall aim is to contribute to more robust and adaptive healthcare leadership in crises and disasters.

My research focuses on resilience in medical incident command during major incidents. In particular, it examines how medical incident command can maintain operational capability, adapt to changing conditions, and make effective decisions under uncertainty and high workload. My research also explores how education and training can strengthen the ability of individuals and organizations to collaborate, learn, and sustain performance in complex and dynamic environments.

Publications

2025

Anton Björnqvist, Linnea Klingberg, Erik Prytz, Björn Johansson, Carl-Oscar Jonson, Jenny Pettersson, Jessica Frisk, Peter Berggren (2025) The Three Sub-Phases Before a Crisis: Evaluating Preparations for the COVID-19 Pandemic Through the Lens of High Reliability Organizationsand Resilience Engineering Proceedings of the 36th Annual Conference of the European Association of Cognitive Ergonomics: Critical reflection for a better tomorrow (Conference paper) https://dx.doi.org/10.1145/3746175.3746178

2024

Jenny Pettersson, Erik Prytz, Marc Friberg, Anton Björnqvist, Peter Berggren, Jessica Frisk, Carl-Oscar Jonson (2024) Decision Making in a Strategic Medical Command and Control Team During the Covid-19 Pandemic: A Case Study Disaster Medicine and Public Health Preparedness, Vol. 18, Article e119 (Article in journal) https://dx.doi.org/10.1017/dmp.2024.95
Jenny Pettersson (2024) Resilience in medical incident command (Doctoral thesis, comprehensive summary) https://dx.doi.org/10.3384/9789180755788

2023

Peter Berggren, Anton Björnqvist, Jenny Pettersson, Ruhija Hodza-Beganovic, Carl-Oscar Jonson (2023) Learning from Each Other, Improving Medical Command and Control after the COVID-19 Pandemic: Experiences from a Bosnian-Swedish Collaboration (Conference paper) https://dx.doi.org/10.1017/S1049023X2300479X
Carl-Oscar Jonson, Jenny Pettersson, Marc Friberg, Anton Björnqvist, Peter Berggren, Björn Johansson, Erik Prytz (2023) Identifying Core Competencies for Medical Command and Control Teams Managing Covid-19 2023 WADEM congress on disaster and emergency medicine, p. s216-s216 (Conference paper) https://dx.doi.org/10.1017/s1049023x23005538

Research