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Maria Booth

Associate Professor

Publications

2026

Maria Booth, Ida Lindgren (2026) Driving Change Through Interdependent Routines How Citizen-Centric and Data-Driven Contact Centers Initiate Change Across Intraorganizational Boundaries ELECTRONIC PARTICIPATION, EPART 2025, p. 272-287 (Conference paper) https://dx.doi.org/10.1007/978-3-032-02515-9_17

2024

Ida Lindgren, Daniel Toll, Björn Johansson, Maria Booth, Aya Rizk, Ulf Melin (2024) Organizational conditions required to implement RPA in local government Insights from a Swedish case study PROCEEDINGS OF THE 25TH ANNUAL INTERNATIONAL CONFERENCE ON DIGITAL GOVERNMENT RESEARCH, DGO 2024, p. 434-442 (Conference paper) https://dx.doi.org/10.1145/3657054.3657257

2023

Daniel Toll, Maria Booth, Ida Lindgren (2023) Robot Colleagues in Swedish Municipalities: How RPA Affects the Work Situation of Employees Electronic Government (EGOV 2023): 22nd IFIP WG 8.5 International Conference, EGOV 2023, Proceedings, p. 160-173 (Conference paper) https://dx.doi.org/10.1007/978-3-031-41138-0_11
Daniel Toll, Maria Booth, Ida Lindgren (2023) Digitalization and automation for the sake of IT? Insight from automation initiatives in Swedish municipalities ICEGOV '23: Proceedings of the 16th International Conference on Theory and Practice of Electronic Governance, p. 86-93 (Conference paper) https://dx.doi.org/10.1145/3614321.3614333

Coworkers

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Viktor Arvidsson
Associate Professor
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Karin Axelsson
Deputy Vice-Chancellor
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Matilda Axelsson
PhD student
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Ewa Braf
Adjunct Associate Professor
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Mats Falkeman
PhD student
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Amirhossein Gharaie
PhD student
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Göran Goldkuhl
Professor Emeritus
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Stefan Holgersson
Associate Professor, Docent
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Björn Johansson
Senior Associate Professor
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Theodore Kindong
PhD student
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Ida Lindgren
Professor
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Truls Löfstedt
Lecturer
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Ulf Melin
Dean, Professor
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Solange Mukamurenzi
Associate Professor
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Wipawee Victoria Paulsson
Associate Professor
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Shashini Rajaguru
PhD student
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Aya Rizk
Associate Professor
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Johanna Sefyrin
Associate Professor, Head of Division
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Daniel Toll
Assistant Professor
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Gianluigi Viscusi
Associate Professor
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Siri Wassrin
Lecturer
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Tommy Wedlund
Lecturer

Organisation

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Information Systems and Digitalization (INDIG)

The division of Information Systems and Digitalization conducts research and offers courses at undergraduate and graduate level within the information systems area. The division is part of the Department of Management and Engineering.
Campus Valla overview.

Department of Management and Engineering (IEI)

The Department of Management and Engineering (IEI) strengthens and develops tomorrow’s industry, business world and society by ground-breaking research, education and innovation.