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Two-step verification manual

For returning students or those with a new phone:

  1. If you have a new phone or have been a student at LiU before: start by clearing the devices you have previously registered in LiU’s system before setting up your two-step verification again. You can do this via https://reset.tsv.liu.se.
  2. Then continue by following the manual below to add your new device.

Scroll down for instructions on how to activate two-step verification.

Note! You need both a mobile phone and a computer or tablet when you go through the activation process. The interfaces might vary slightly depending on which type of unit you’re using.

Manual

Screenshot showing a login box. An arrow points to the field to fill in your LiU account.

Start this guide on a computer or tablet

1. On your computer/tablet browser, go to https://tsv.liu.se

2. Sign-in with your LiU-ID@student.liu.se, or for employees LiU-ID@ad.liu.se, and click Next.

Screenshot showing a login box. An arrow points to the field option to fill in password.

3. Click on Password. Write your password and click Sign in.

Screenshot showing a web page. An arrow points to the option to add a sign-in method.

4. Click on Add sign-in method.

Screenshot showing a dialogue box. An arrow points to selecting the authentication app option in a drop-down list.

5. Click on Choose a method, click on Authenticator app and Add.

Screenshot showing a dialogue box prompting you to download the Microsoft Authenticator app. An arrow points to clicking Next.

6. Press Next and switch to your mobile device.

Screenshot showing an icon for the Microsoft Authenticator app.

Use mobile phone

7. Download the Microsoft Authenticator app (by Microsoft corporation) on your mobile phone if you haven’t done so already. Visit the app store on your mobile phone. Search for ”Microsoft Authenticator” and install it. The app icon is shown adjacent.

8. Open the app, accept the terms and click on Continue.

Screenshot showing a view from a mobile phone app. An arrow points to select the option to scan the QR code.

9. Click on Scan QR code.

Screenshot showing a dialogue box for setting up an account in the Microsoft Authenticator app. An arrow points to clicking Next.

Use computer or tablet

10. Click on Next to see QR code.

Screenshot showing a view in the Microsoft Authenticator app showing that an account has been added. An arrow points to clicking Next.

Use mobile phone

11. Scan QR code. When you have scanned the QR code you should see that your LiU ID has been added in the app.

Screenshot showing a dialogue box asking you to scan a QR code. An arrow points to clicking Next.

Use computer or tablet

12. Click on Next on your computer/tablet to test that your two-step verification is working.

Screenshot showing a dialogue box displaying a numeric code to test a verification. An arrow points to the numeric code itself.

13. A two digit number should appear on your screen and you should get a notification on your mobile phone.

Screenshot showing a mobile phone view where the user has to enter a numerical code. An arrow points to the text field.

Use mobile phone

14. This is what it looks like on the phone. Fill in the two digit number in the authenticator app and click Yes.

Screenshot showing dialogue box confirming that the activation is complete. An arrow points to clicking Next.

Use computer or tablet

15. You will receive a confirmation that the activation is now done. Please click Next to complete. You can now close the page in the browser.

16. Your two-step verification is now activated and ready to use! The next time you are outside of LiU campus’ wireless network (Eduroam) and attempt to log in to our IT services, you will be required to confirm your identity with the aid of the Microsoft Authenticator app in your mobile phone.

You will be informed during the log in procedure when you need to confirm your identity. Make sure that notifications are enabled in the verification app, in order to allow it to inform you that you must confirm your identity.

On campus, you can always access LiU resources without two-step verification if you use the Eduroam network.


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