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Besma Glaa

Associate Professor

My research includes service innovation, business model innovation, technology substitution, digital servitization with a focus on sustainability. My earlier research include healthcare management research.

Publications

2024

Katrin Katana, Besma Glaa, Murat Mirata (2024) Facilitator roles for knowledge sharing in industrial symbiosis networks during emergence Business Strategy and the Environment (Article in journal) Continue to DOI
Aku Valtakoski, Besma Glaa (2024) Beyond templates: methodological reporting practices and their impact in qualitative service research Journal of Service Management, Vol. 35, p. 66-108 (Article in journal) Continue to DOI

2023

Besmag Glaa, Andrea Fried, Per Frankelius (2023) Standardisation of technological innovations in agriculture: Avenues for future research on co-regulation Journal of Standardisation, Vol. 2 (Article in journal) Continue to DOI

2022

Heiko Gebauer, Besma Glaa, Lars Witell (2022) Transforming service-centric business models during core technology innovations: The case of electric vehicles Book of Abstracts, 9th International Conference on Business Servitization (ICBS) (Conference paper)

2020

Andrea Fried, Besma Glaa (2020) Introduction to Deviance in a World of Standards Understanding Deviance in a World of Standards (Chapter in book)

Research

Trwo habds reaching towrds each other. AI created image.

Artificial Intelligence and Retail Management - Exploring strategies for value creation in the age of AI transformations

AI is transforming retail, but many struggle to take advantage of it. Our project helps companies understand and effectively use AI to maximize business value, innovation, and profitability.

Organisation

International food market in Linköping

Business Administration (FEK)

Business Administration is a division at the Department of Management and Engineering. The division offers education on undergraduate, masters, and PhD levels, and is an active research environment.
A-building in autumn

Department of Management and Engineering (IEI)

The Department of Management and Engineering (IEI) strengthens and develops tomorrow’s industry, business world and society by ground-breaking research, education and innovation.
Studenthuset on Campus Valla in Linköping

About LiU

Linköping University, LiU, offers innovative education and boundary-crossing research. The students are among the most desirable in the labour market and international rankings consistently place LiU as a leading global university.

News

Besma Glaa programme manager for SMIO.

We move with the times and listen to our alumni

The SMIO Master’s Programme has established itself as an international strategy and management programme. Alumni from across the globe attended its recent 15th anniversary jubilee.

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