Besma Glaa

Associate Professor

My Research includes Service innovation, business model innovation, technology substitution, Digital Servitization with a focus on sustainability. My earlier research include healthcare management research.



Heiko Gebauer, Besma Glaa, Lars Witell (2022) Transforming service-centric business models during core technology innovations: The case of electric vehicles Book of Abstracts, 9th International Conference on Business Servitization (ICBS)


Andrea Fried, Besma Glaa (2020) Introduction to Deviance in a World of Standards Understanding Deviance in a World of Standards
Glaa Besma, Mignon Ingrid (2020) Identifying gaps and overlaps of intermediary support during the adoption of renewable energy technology in Sweden - A conceptual framework Journal of Cleaner Production, Vol. 261, Article 121178 Continue to DOI


Besma Glaa, Per Kristensson, Lars Witell (2019) Service teams and understanding of customer value creation Service innovation for sustainable business: stimulating, realizing and capturing the value from service innovation, p. 117-133 Continue to DOI


Atour Taghipour, Besma Glaa, Nesrine Zoghlami (2014) Network coordination with minimum risk of information sharing 2014 International Conference on Advanced Logistics and Transport, ICALT 2014, p. 184-188 Continue to DOI