Placeholder for missing image of Besma Glaa

Besma Glaa

Associate Professor

My research includes service innovation, business model innovation, technology substitution, digital servitization with a focus on sustainability. My earlier research include healthcare management research.

Publications

2025

Heiko Gebauer, Besma Glaa, Lars Witell, Helen Perks (2025) Key adjustments to service offerings to accommodate product innovations: The Case of electric vehicles Industrial Marketing Management, Vol. 128, p. 71-87 (Article in journal) Continue to DOI

2024

Katrin Katana, Besma Glaa, Murat Mirata (2024) Facilitator roles for knowledge sharing in industrial symbiosis networks during emergence Business Strategy and the Environment (Article in journal) Continue to DOI
Aku Valtakoski, Besma Glaa (2024) Beyond templates: methodological reporting practices and their impact in qualitative service research Journal of Service Management, Vol. 35, p. 66-108 (Article in journal) Continue to DOI

2023

Besmag Glaa, Andrea Fried, Per Frankelius (2023) Standardisation of technological innovations in agriculture: Avenues for future research on co-regulation Journal of Standardisation, Vol. 2 (Article in journal) Continue to DOI

2022

Besma Glaa (2022) Digitalization in the context of electricity market reforms and liberalization; Overview of opportunities and threats Revisiting Electricity Market Reforms:Lessons for ASEAN and East Asia, p. 283-294 (Chapter in book) Continue to DOI

Research

Organisation

News