As a researcher in information system, I am interested in the development and use of information technology (IT) in organizations, and how IT is at interplay with issues related to organization of work. My research focuses on the e-government context in general, and on digitalization of public services (also known as e-services) in particular.
I am especially interested in issues related to how public services are transformed from manual and paper-based processes to digitalized ones; and, in understanding what actors in these organizations are allowed to be part of and affect this transformation process. The research is inter-disciplinary and conducted in close relationship with public sector organizations, as well as with commercial suppliers of digital services for the public sector.