Brenda Nansubuga
Assistant Professor
Publications
2026
When selling isn't enough: Traditional retailers' successes and failures with implementing rental and resale models
2026 AMA Winter Academic Conference
(Conference paper)
2025
Digital technologies for business model innovation: Toward sustainability at the base of the pyramid
(Conference paper)
Service experience in the access economy: managing experiences in mobility services
Handbook of Service Experience, p. 362-378
(Chapter in book)
https://dx.doi.org/10.4337/9781035300198.00037
2024
Navigating the Access Economy: Purchase Intentions Despite Rental Satisfaction
(Conference paper)
Moving to subscriptions: service growth through business model innovation in consumer and business markets
Journal of Service Management, Vol. 35, p. 185-215
(Article in journal)
https://dx.doi.org/10.1108/JOSM-10-2023-0438