Industrial Management (INDEK)

At the Division of Industrial Management, we are at the forefront of connecting research, education, and industry. Through close collaboration with companies and organizations, we ensure that our programs and projects are always current, relevant, and deeply rooted in real-world challenges.  

The division of Industrial Management is one of the largest in Sweden in the field of research and education, focusing on business development, financial management, and industrial marketing. The division maintains a strong focus on both research and education.

A close interaction between research and undergraduate education creates significant added value for our teachers, researchers, and the students we meet every day. Through this, we ensure that our undergraduate education is infused with current research results, while providing our teachers with opportunities to continuously develop their pedagogical methods and update course content.

Furthermore, many of our research projects are conducted in collaboration with companies and organizations, which strengthens the connection between the division's staff and the surrounding society. This collaboration contributes to making our work even more relevant and deeply anchored in real needs and challenges.

News

Research areas

Female researcher in teaching and at office.

The business model that can boost carpooling

Would you sell your car and join a carpool instead? LiU researcher Brenda Nansubuga has studied several sharing services. She concludes that services that combine different modes of transport are easier to make profitable.

9.5 million for research on service innovations

LiU have received 9.5 million SEK from the Marianne and Marcus Wallenberg Foundation. The research grant will be used to examine how companies can utilise digital technology and data to create new and useful services

Autumn at the Campus Valla and bikes.

Research at IEI holds a high standard

Stanford University has recently released an updated list of the top two percent most cited researchers globally, and it is gratifying to note that once again, several distinguished researchers from IEI are represented on the list.

Research

The division of Industrial Management broadly conducts research on B2B firms, their business models, their strategies, and how they can create and capture value. The creation and capture of value, and being able to develop business models and strategies that can enable the creation of value, is key in all industries and for all actors. With increased competition on many arenas, with new opportunities through digitalization and servitization, and as sustainability is becoming a pivotal aspect in all business, being able to rethink and renew business models, and to find new ways to create value, is at the very heart of management today.

Our research is primarily carried out in close cooperation with industry and we have extensive experience in working with various firms in this process. Key concepts for us are business models, value creation, sustainability, market strategies, servitization, value chains and growth. The research activities in our division are organized in three areas, or centers, – Center for Business Model Innovation, Center for Applied research in SMEs, and Digitisation and management - and in six different research tracks.

For questions please contact the research director Professor Daniel Kindström or anyone of the senior researchers in our division.

Researchers

The division has a wide range of researchers and doctoral students involved in our ongoing projects. Currently we are 6 Professors, 7 Assistant Professors and 10 doctoral candidates as well as research assistants, teaching faculty, and administration. We also work closely together with both national and international scholars, as well as various firms, in our projects.


Research areas

Recent publications

2025

Jochen Wirtz, Christian Kowalkowski, Elina Jaakkola, Maria Holmlund, Wolfgang Ulaga, Tanvir Ahmed (2025) Customer experience management in B2B markets: CXM value propositions and archetypical CXM strategies Journal of Business Research, Vol. 189, Article 115165 (Article in journal) Continue to DOI
Leeya Hendricks, Paul Matthyssens, Christian Kowalkowski (2025) The Co-evolution of actor engagement and value Co-creation on digital platforms International Journal of Production Economics, Vol. 279, Article 109467 (Article in journal) Continue to DOI

2024

Marco Paiola, Roberto Grandinetti, Christian Kowalkowski, Mario Rapaccini (2024) Digital servitization strategies and business model innovation: The role of knowledge-intensive business services Journal of engineering and technology management, Vol. 74, Article 101846 (Article in journal) Continue to DOI
Alf Westelius (2024) Homo academicus as Guild, Employment, and Attitude: The Academy in Transition Debating ‘Homo Academicus’ in Management and Organization: Ontological Assumptions and Practical Implication, p. 275-304 (Chapter in book) Continue to DOI
Mojtaba Hosseini, Staffan Brege, Tomas Nord (2024) When market leads innovation: The interplay of internationalisation, innovation and productivity among Swedish wood manufacturing SMEs The World Economy (Article in journal) Continue to DOI

Education

We provide courses and Degree Project, thesis work within the three undergraduate subjects:

  • Industrial Management
  • Industrial Marketing
  • Economic Information Systems.

These are primarily aimed at the engineering programs, mainly the programme in Industrial Engineering and Management.

Commissioned education

We have also developed commissioned education with a focus on business development, financial management and business marketing. We can also design a course to meet your organizations' specific needs. Do not hesitate to contact us!

Contact

Adress

Visiting address

Division of Industrial Management

Hans Meijers väg
A Building, entrance 13-19, Campus Valla

Postal Address

Linköping University
Department of Management and Engineering
Division of Industrial Management
Linköping University
581 83 Linköping
Sweden

Organisation