Remember that you can easily reach us at the library through chat or e-mail.
I am coordinator for the virtual reference service Ask a librarian and oversee that we who answer you on chat or e-mail deliver a consistent and reliable service and that those who contact us in our virtual channels always get a good reception.
The university library always strives towards creating the best possible experience for our users and I am part of the team functioning as a method and competence resource for the library when it comes to issues around user experience, UX.
I am coordinator for the virtual reference service Ask a librarian and oversee that we who answer you on chat or e-mail deliver a consistent and reliable service and that those who contact us in our virtual channels always get a good reception.
The university library always strives towards creating the best possible experience for our users and I am part of the team functioning as a method and competence resource for the library when it comes to issues around user experience, UX.