Photo of Aku Valtakoski

Aku Valtakoski

Senior Associate Professor



Joanna Pilawa, Aku Valtakoski, Lars Witell (2022) I see what you did there: Do consumers perceive actual service innovations as innovative? 12th SERVSIG Conference, University of Strathclyde
Jon Engström, Olof Norin, Serge de Gosson de Varennes, Aku Valtakoski (2022) Service design in healthcare: a segmentation-based approach Journal of Service Management, Vol. 33, p. 50-78 Continue to DOI
Joanna Pilawa, Lars Witell, Aku Valtakoski, Per Kristensson (2022) Service innovativeness in retailing: Increasing the relative attractiveness during the COVID-19 pandemic Journal of Retailing and Consumer Services, Vol. 67, Article 102962 Continue to DOI


Jesse Karjalainen, Aku Valtakoski, Ilkka Kauranen (2021) Interfirm network structure and firm resources: Towards a unifying concept Journal of Entrepreneurship, Management, and Innovation, Vol. 17, p. 227-264 Continue to DOI


Aku Valtakoski (2020) The evolution and impact of qualitative research in Journal of Services Marketing Journal of Services Marketing, Vol. 34, p. 8-23 Continue to DOI