Photo of Lars Witell

Lars Witell

Professor

Publications

2025

Lars Witell, Hannah Snyder, Allard C. R. van Riel, Mohamed Zaki (2025) AI as a change agent in an aging society: toward the sustainable behavior of service organizations and customers Journal of Service Management (Article in journal) Continue to DOI
Valeriia Lastovetskaia, Jasenko Flodin Arsenovic, Jelena Kurilova, Lars Witell (2025) Understanding consumer perspectives on remanufactured products: an integrative literature review and research agenda SPANISH JOURNAL OF MARKETING-ESIC (Article in journal) Continue to DOI
Heiko Gebauer, Besma Glaa, Lars Witell, Helen Perks (2025) Key adjustments to service offerings to accommodate product innovations: The Case of electric vehicles Industrial Marketing Management, Vol. 128, p. 71-87 (Article in journal) Continue to DOI
JanErik Odhe, Pritam Padhi, Lars Witell (2025) Strategies for service growth Service innovation and management: digitalization, service infusion and customer experience, p. 45-58 (Chapter in book)
Joanna Pilawa, Lars Witell, Per Kristensson (2025) Service innovation in the eyes of customers: the Swedish innovation index Service innovation and management: digitalization, service infusion and customer experience, p. 143-155 (Chapter in book)

Research

News

Organisation