Public administration in digital society
My research interest is to understand what happens with public administration and governance in the digital society. I want to understand how the technological society in democracy evolves by studying the effects of digitalization in the public sector. I want to understand whether and how public administration transforms when public servants and citizens use complex technical information and tools to access, manage and implement public services. I am also interested in how 'technology' is conceptualized in political science research on digital society and how the concept is used to analyze the progress of reform in public administration.
What it means to be the best in the world on IT?
"Sweden is to be the best in the world at employing digitalization opportunities", is a key goal for the IT policy over the past years. But the way from realizing the possibilities and using these to improve or create a new development is a difficult, resource and knowledge intensive process. Often involving failures, challenges and dilemmas. Do politicians, municipal and regional officials see any opportunities or challenges of digitization in the public sector? What are the opportunities and challenges in this case? And how they work with it to create a development in the public sector? How do the existing institutions of governance change in the digital society? These are some of the issues that drive my research.
Policies and practices in Region Östergötland
In project FUSE (Future Safe electronic identification), together with information systems researchers we investigated Swedish e-ID development, implementation and use in the public sector. Specifically, we have studied how eIDs were implemented during 2011-2014 in learning and management platforms in a number of schools, as well as professional e-card use in healthcare in the county of Östergötland.
In another study, I follow digitalization practices and policies in public administration with a focus on the Region of Östergötland. From 2014, I follow the Working Group for Regional Digital Agenda and interview municipal and regional civil servants and politicians, as well as regional trade and industry stakeholders on the opportunities, challenges and dilemmas in their work with digitalization of services.