Publications
Jens Jörn Dahlgaard, Loukas N. Anninos
(2022)
Quality, resilience, sustainability and excellence: understanding LEGOs journey towards organisational excellence
International Journal of Quality and Service Sciences, Vol. 14, p. 465-485
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Chi-Kuang Chen, Lidia Reyes, Jens Jörn Dahlgaard, Su Mi Dahlgaard-Park
(2022)
From quality control to TQM, service quality and service sciences: a 30-year review of TQM literature
International Journal of Quality and Service Sciences, Vol. 14, p. 217-237
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Wan Seon Shin, Yong Seok Lee, Jens Jörn Dahlgaard
(2019)
A pattern-based decision framework in the era of Industry 4.0
Total Quality Management and Business Excellence, Vol. 30, p. S158-S181
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Jens Jörn Dahlgaard, Lidia Reyes, Chi-Kuang Chen, Su Mi Dahlgaard-Park
(2019)
Evolution and future of total quality management: management control and organisational learning
Total Quality Management and Business Excellence, Vol. 30, p. S1-S16
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Wan Seon Shin, Jens Jörn Dahlgaard, Su Mi Dahlgaard-Park, Min Gyu Kim
(2018)
A Quality Scorecard for the era of Industry 4.0
Total Quality Management and Business Excellence, Vol. 29, p. 959-976
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