Jens Jörn Dahlgaard

Publications

2022

Jens Jörn Dahlgaard, Loukas N. Anninos (2022) Quality, resilience, sustainability and excellence: understanding LEGOs journey towards organisational excellence International Journal of Quality and Service Sciences, Vol. 14, p. 465-485 (Article in journal) Continue to DOI
Chi-Kuang Chen, Lidia Reyes, Jens Jörn Dahlgaard, Su Mi Dahlgaard-Park (2022) From quality control to TQM, service quality and service sciences: a 30-year review of TQM literature International Journal of Quality and Service Sciences, Vol. 14, p. 217-237 (Article in journal) Continue to DOI

2019

Wan Seon Shin, Yong Seok Lee, Jens Jörn Dahlgaard (2019) A pattern-based decision framework in the era of Industry 4.0 Total Quality Management and Business Excellence, Vol. 30, p. S158-S181 (Article in journal) Continue to DOI
Jens Jörn Dahlgaard, Lidia Reyes, Chi-Kuang Chen, Su Mi Dahlgaard-Park (2019) Evolution and future of total quality management: management control and organisational learning Total Quality Management and Business Excellence, Vol. 30, p. S1-S16 (Article in journal) Continue to DOI

2018

Wan Seon Shin, Jens Jörn Dahlgaard, Su Mi Dahlgaard-Park, Min Gyu Kim (2018) A Quality Scorecard for the era of Industry 4.0 Total Quality Management and Business Excellence, Vol. 29, p. 959-976 (Article in journal) Continue to DOI

Organisation