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Ana Kustrak Korper

Postdoc

Publications

2023

Fergus Bisset, Ana Kustrak Korper (2023) What did we actually design here and what purpose did it serve?: Some generative metaphors for understanding service design in the Swedish public sector NORDES 2023 Exploratory Papers (Conference paper) https://dx.doi.org/10.21606/nordes.2023.93

2022

Ana Kuštrak Korper (2022) Innovating Innovation: Understanding the Role of Service Design in Service Innovation (Doctoral thesis, comprehensive summary) https://dx.doi.org/10.3384/9789179294250
Ana Kustrak Korper, Stefan Holmlid, Lia Patricio (2022) The role of meaning in service innovation: a conceptual exploration Journal of service theory and practice, Vol. 32, p. 179-198 (Article in journal) https://dx.doi.org/10.1108/JSTP-01-2020-0004

2020

Ana Kustrak Korper, Maren Purrmann, Kristina Heinonen, Werner Kunz (2020) Towards a Better Understanding of Smart Services: A Cross-Disciplinary Investigation EXPLORING SERVICE SCIENCE (IESS 2020), p. 164-173 (Conference paper) https://dx.doi.org/10.1007/978-3-030-38724-2_12
Ana Kustrak Korper, Lia Patricio, Stefan Holmlid, Lars Witell (2020) Service design as an innovation approach in technology startups: a longitudinal multiple case study Creativity and Innovation Management, Vol. 29, p. 303-323 (Article in journal) https://dx.doi.org/10.1111/caim.12383

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