Ana Kustrak Korper
Postdoc
Publications
2023
What did we actually design here and what purpose did it serve?: Some generative metaphors for understanding service design in the Swedish public sector
NORDES 2023 Exploratory Papers
(Conference paper)
https://dx.doi.org/10.21606/nordes.2023.93
2022
Innovating Innovation: Understanding the Role of Service Design in Service Innovation
(Doctoral thesis, comprehensive summary)
https://dx.doi.org/10.3384/9789179294250
The role of meaning in service innovation: a conceptual exploration
Journal of service theory and practice, Vol. 32, p. 179-198
(Article in journal)
https://dx.doi.org/10.1108/JSTP-01-2020-0004
2020
Towards a Better Understanding of Smart Services: A Cross-Disciplinary Investigation
EXPLORING SERVICE SCIENCE (IESS 2020), p. 164-173
(Conference paper)
https://dx.doi.org/10.1007/978-3-030-38724-2_12
Service design as an innovation approach in technology startups: a longitudinal multiple case study
Creativity and Innovation Management, Vol. 29, p. 303-323
(Article in journal)
https://dx.doi.org/10.1111/caim.12383