Tjänstefiering (servitization) och tjänstebaserade affärsmodeller

Tjänstefiering ger inte bara möjligheter till ökad konkurrenskraft, det ger också nya vägar till värdeskapande samt en möjlighet att fördjupa relationer med kunder och designa nya affärsmodeller. Forskningen som bedrivs här syftar till att förstå och designa nya strategier för tjänster och värdeskapande. 

Läs mer om forskningsområdet på dess engelska sidor: Servitization and service business models

ForskningsprojektVisa/dölj innehåll

  • “CarE-Service: Circular Economy Business Models for innovative hybrid and electric mobility through advanced reuse and remanufacturing technologies and services,” Horizon 2020 – Research and Innovation Framework Programme, 2018-2020
    www.careserviceproject.eu
  • “Value Creation in Innovative Service Systems: A Research Project on the Dynamics of Service Transition Processes in Industrial Networks”, Riksbankens Jubileumsfond, 2016-2018
  • “Resource-efficient and effective solutions based on a circular economy thinking”, SEK 40 million, The Swedish Foundation for Strategic Environmental Research (Mistra), 2015-2019
  • “Värdeskapande genom tjänsteorienterad affärslogik: Samspel och dynamik i industriella nätverk”, Torsten Söderbergs Stiftelse, 2015-2016
  • “Flexible Business Models”, Vinnova, 2010-2013
  • “Developing Industrial Offerings”, Vinnova, 2006-2009
  • “Industrializing After-Sales Services”, Vinnova, 2004-2006

Publikationer i urvalVisa/dölj innehåll

  1. Raddats, Chris, Christian Kowalkowski, Ornella Benedettini, Jamie Burton, and Heiko Gebauer (2019), “Servitization: A contemporary thematic review of four major research streams,” Industrial Marketing Management, forthcoming.
  2. Sklyar, Alexey, Christian Kowalkowski, David Sörhammar, and Bård Tronvoll (2019), “Organizing for digital servitization: A service ecosystem perspective,” Journal of Business Research, forthcoming.
  3. Sklyar, Alexey, Christian Kowalkowski, David Sörhammar, and Bård Tronvoll (2019), “Resource integration through digitalisation: A service ecosystem perspective,” Journal of Marketing Management, forthcoming.
  4. Breidbach, Christoph F., Sunmee Choi, Ben P. Ellway, Byron W. Keating, Katerina Kormusheva, Christian Kowalkowski, Chiehyeon Lim, and Paul P. Maglio (2018), “Operating without operations: How is technology changing the role of the firm?,” Journal of Service Management, vol. 29, Issue 5, pp. 809-833.
  5. Perks, Helen, Christian Kowalkowski, Lars Witell, and Anders Gustafsson (2017), “Network orchestration for value platform development,” Industrial Marketing Management, Vol. 67, pp. 106-121.
  6. Kowalkowski, Christian, Heiko Gebauer, and Rogelio Oliva (2017), “Service growth in product firms: past, present, and future”, Industrial Marketing Management, Vol. 60, pp. 82-88.
  7. Kowalkowski, Christian, Heiko Gebauer, Bart Kamp, and Glenn Parry (2017), “Servitization and deservitization: overview, concepts, and definitions”, Industrial Marketing Management, Vol. 60, pp. 4-10.
  8. Adrodegari, Federico, Nicola Saccani, Christian Kowalkowski, and Jyrki Vilo (2017), “PSS business model conceptualization and application,” Production Planning & Control, Vol. 28, Issue 15, pp. 1251-1263.
  9. Kowalkowski, Christian, Daniel Kindström, and Per Carlborg (2016), “Triadic value propositions: when it takes more than two to tango”, Service Science, Vol. 8, Issue 3, pp. 282-299.
  10. Kowalkowski, Christian, Charlotta Windahl, Daniel Kindström, and Heiko Gebauer (2015), “What service transition? Rethinking established assumptions about manufacturers’ service-led growth strategies”, Industrial Marketing Management, Vol. 44, Issue 2, pp. 59-69.

Projektet Tjänstefiering och tjänstebaserade affärsmodeller ingår i CBMI Visa/dölj innehåll

Relaterad forskningVisa/dölj innehåll

OrganisationVisa/dölj innehåll